Is accessible train travel on the right track for disabled people?


At the Research Institute for Disabled Consumers (RiDC) we’re carrying out UK-wide research into train travel accessibility.

We have a national survey for disabled and older people at:


We’re asking for disabled people’s experiences - good or bad - of travelling by rail. The survey is carried out for Arriva Trains, but it’s open to all disabled people - wherever you live, whatever rail company you’ve travelled with, and whether or not you actually use trains to get around.

Our aim is to find out what stops people from using trains (including the London Overground) as well as what works well for disabled people.

This survey will close on March 29, 2019, at 5pm.


Prize draw

Everyone who completes the survey can enter a prize draw.

The prizes are one £100 high street shopping voucher and two £50 high street shopping vouchers.



There are non-digital ways that people can give their views as well.


Contact RiDC to get a questionnaire in print or large print; or give your answers over the or, if you have any questions,


please contact Talia Coroniti at taliacoroniti [at] or phone Talia on 020 7427 2464

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